Reference

How hoki78 daftar Protects Your Personal Data

At hoki78 daftar, every piece of information you share with us — from your account details to your payment history across DANA, OVO, GoPay and QRIS — is…

Data collected with consentDANA, OVO, GoPay & QRIS transaction privacyAccount data retained securelyRight to access your recordsContact us to request changes
hoki78 daftar How hoki78 daftar Protects Your Personal Data
PRIVACY CONTACT CHANNELS

Reach Our Privacy Team Directly

If you have questions about how your data is stored, want to request a copy of your account records, or need to correct information we hold on file, our privacy support team is reachable seven days a week. You can contact us through live chat on the site, via email at our registered support address, or through our WhatsApp line — all three channels are monitored from 08:00 to 23:00 WIB, including weekends. Players in Jakarta and Surabaya typically receive an initial response within two hours during peak hours.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Our privacy support agents are available from 08:00 to 23:00 WIB every day and can pull up your data record during the session.

Email Support

Send a written data request to our support email. We respond to privacy-related emails within 24 hours and confirm receipt immediately with a ticket number for your reference.

WhatsApp

Reach our WhatsApp privacy line for quick account-data queries. Available 08:00–23:00 WIB, seven days a week — ideal for straightforward correction requests or consent withdrawal notices.

HOW WE HANDLE YOUR DATA

Explore Our Six Core Privacy Commitments

Our approach to data handling is built around six operational practices that govern everything from your first account registration to the moment you request deletion.

Data Collection Scope

We collect only what is necessary: your registration name, email, hashed password, device fingerprint, and payment method references (DANA, OVO, GoPay, QRIS). No additional personal data is requested at account creation.

Cookie & Session Policy

Session cookies keep you logged in during a browsing session and are cleared when you log out. Persistent cookies remember your lobby layout preferences and expire after 30 days unless you clear them manually from your browser settings.

Account Security Practices

Your password is stored as a salted hash — we cannot read it. Account access requires email verification on new devices, and suspicious login attempts from unrecognised IP addresses trigger an automatic temporary lock.

Data Retention Schedule

Active account data is retained while your account remains open. Transaction records linked to DANA, OVO, GoPay or QRIS payments are kept for 12 months after each transaction, then deleted from live systems and removed from backups within 90 additional days.

Third-Party Data Sharing

We share your data only with payment processors needed to complete a transaction and with fraud-screening services. No marketing company, data broker or advertiser receives your personal details or transaction history.

Your Rights & Change Requests

You may request a full export of your account data, ask us to correct inaccurate records, or request account closure at any time via live chat, email or WhatsApp. We process verified requests within seven business days.

Open Answers to Your Privacy Questions

These are the questions we receive most often from account holders about how their data is handled at hoki78 daftar. Each answer below reflects our current data practices as operated on hoki78daftar.xyz. If your question is not covered here, contact our privacy team directly via live chat or email between 08:00 and 23:00 WIB.

We collect your name, email address, a hashed version of your password, and your device identifier. If you transact via DANA, OVO, GoPay or QRIS, we also store a reference ID for that transaction — not your full payment credentials.

We share data only with payment processors that handle your DANA, OVO, GoPay or QRIS transactions and with fraud-screening services. We do not sell, rent or trade your personal information to advertisers or data brokers under any circumstances.

Account data stays on file while your account is open. Payment transaction records are retained for 12 months after each transaction, then removed from live databases within 90 days. Closed accounts are purged from backups within six months of closure.

Yes. Submit a data export request through live chat, email or WhatsApp between 08:00 and 23:00 WIB. Once we verify your identity against the account, we deliver a structured data export within seven business days.

Log in, go to Account Settings, and update your display name or contact email directly. For corrections to identity documents already submitted, contact our support team via live chat or email — we process verified correction requests within seven business days.

We use session cookies to maintain your login state and preference cookies to remember your lobby layout. You can disable non-essential cookies in your browser settings; note that disabling session cookies will require you to log in each visit.

All data between your mobile browser and our servers is encrypted using TLS. Session tokens stored on your device expire automatically after 30 days or on logout. We do not store payment credentials locally on your device at any point.